Privacy Policy

1. Information We Collect

We collect information you provide directly and information gathered automatically as you use the Service.

• Newsletter signups: your first name and email address when you subscribe to The Lynchburg Weekend Guide.
• User accounts: your name and email address when you create a Rewards account, along with the businesses, events, guides, deals, and itineraries you save.
• Ask Us chat tool: the questions and prompts you submit, which we use to generate recommendations from our local database. We do not store your chat transcripts permanently unless you choose to save a result.
• Lead and contact forms: name, email, phone, and project details you submit through contact, claim-business, find-a-pro, and list-your-business forms.
• Usage data: pages visited, clicks, device type, and approximate location, collected through cookies and analytics tools.

2. How We Use Your Information

• To deliver the Service, including personalized recommendations and itineraries.
• To send the weekly newsletter and account-related emails you request.
• To connect you with local businesses when you submit a lead or request a quote.
• To improve our content, search results, and the Ask Us tool.
• To understand how visitors use the site through analytics.
• To respond to your questions and support requests.

3. Newsletter Signups

When you subscribe to our newsletter, we use your email address to send weekly local recommendations. You can unsubscribe at any time using the link in any email. We never sell your email address.

4. User Accounts & Saved Content

Rewards accounts are free. We store your name, email, points balance, and the places you save so you can access them across visits. You can request deletion of your account and saved data at any time by contacting us.

5. Ask Us Chat Tool

The Ask Us tool processes your questions to recommend real businesses, events, guides, and deals from our verified Lynchburg database. Your prompts may be logged briefly to improve recommendation quality. We do not use your questions to build a personal profile or share them with third parties.

6. Cookies & Analytics

We use cookies and similar technologies to remember your preferences, measure traffic, and understand how the Service is used. Analytics tools may collect anonymized data about your visit. You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

7. Business Listings & Public Content

Business names, addresses, phone numbers, and other listing details displayed on the Service may change over time. We display this information for convenience but do not guarantee its accuracy. Always verify details directly with a business before visiting or making a purchase.

8. Sharing Your Information

We share your information only as needed to operate the Service: with local businesses when you submit a lead or request, with the email and analytics providers we use, and when required by law. We do not sell your personal information.

9. Data Retention

We keep your information for as long as your account is active or as needed to provide the Service. Lead submissions may be retained to connect you with businesses and for record-keeping. You can request deletion at any time.

10. Your Rights

You may access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below.

11. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: